How often do you find that your progress on a case has stalled or that you're in danger of missing a deadline because your client won't respond? Every attorney has experienced the frustration of waiting on clients to collect documents, approve a draft, or track down the information you need to move a matter forward.
While some of this is a client issue, often times this problem can be traced directly back to an attorney communication issue--one that can be prevented.
Consider building some of the following into your calendar and your communications with clients:
Explain What’s In It For Them, and why the delay is preventing you from moving forward with the divorce, estate plan, lawsuit, or insurance recovery that's keeping them up at night.
Not only will these practices be helpful in moving your case forward, they'll help set expectations and improve your client's experience.